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🚚 Fast Delivery
đŸ’ŗ Pay on Delivery
↩ī¸ Easy Returns
🔒 Secure Payment

Payment Methods

Safe, secure, and convenient payment options for your shopping

100% Secure Payments

All transactions are encrypted and protected by industry-leading security standards. Your payment information is never stored on our servers.

Cash on Delivery

Most Popular

Pay in cash when your order is delivered to your doorstep. Simple, secure, and convenient.

How it works:

  • ✓ Place your order and select "Cash on Delivery"
  • ✓ Receive your order at your address
  • ✓ Pay the exact amount to the delivery person
Note: Please have exact change ready if possible

Mobile Money

Instant Payment

Pay securely using MTN Mobile Money or Airtel Money. Fast and convenient.

Supported Services:

MTN
Mobile Money
Airtel
Money
Processing: Payment is processed instantly and confirmed within minutes

Bank Transfer

Direct Transfer

Transfer funds directly from your bank account to ours.

Bank Details:

Bank Name:
Standard Bank
Account Name:
FlexMart Ltd
Account Number:
1234567890
Swift Code:
SBICUGKA
Important: Include your order number in the transfer reference

Credit/Debit Cards

Secure Online

Pay using your Visa, Mastercard, or other major credit/debit cards.

Accepted Cards:

VISA
Mastercard
Discover
Security: All card payments are processed through PCI-DSS compliant gateways

Payment Security

SSL Encryption

All data transmitted is encrypted using 256-bit SSL technology

PCI Compliant

We meet all Payment Card Industry Data Security Standards

Fraud Detection

Advanced systems monitor and prevent fraudulent transactions

Payment FAQs

Are there any hidden charges?

No. The price you see during checkout is the final price you pay. We don't add any hidden fees or surcharges.

When will I be charged?

For online payments (cards, mobile money, bank transfer), you are charged immediately. For Cash on Delivery, payment is collected upon delivery.

Can I change my payment method after placing an order?

Contact our customer service team immediately if you need to change your payment method. We'll assist based on your order status.

What if my payment fails?

If your payment fails, please check your payment details and try again. If the problem persists, contact your bank or our support team.

Do you store my card information?

No, we do not store your card information. All card payments are processed securely through our payment gateway partners.

How do I get a refund?

Refunds are processed to your original payment method within 3-5 business days after we receive your return. See our Returns Policy for details.

Need Help with Payments?

Our support team is here to assist you with any payment-related questions or concerns.

Email
payments@flexmart.com
Phone
1-800-FLEXMART
Live Chat
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